Adding games to our traffic management system

Our traffic management system lets us give priority to online games, and other time-sensitive Internet activities. The system recognises many popular online games and makes sure players get the best possible gaming experience on our network.

Read more about how traffic management works - How Plusnet guarantees quality broadband

The list of games which our system recognises is always growing. You can find a regularly updated article on our Community Site called the List of defined games.

If you are having a problem with a game that's not listed there, you can ask for a game be added to our system's database. To do this go to the Help Assistant and choose this path:

My Broadband Connection > Broadband Gaming > Adding a game to our traffic management system.

When you raise your Ticket, please give us this information:

• The name of the game.
• The ports it uses.
• The IP address of a main gaming server used by the game.

This page last updated 17th February 2009