Here you'll find step by step setup guides for all of the hardware we supply. All guides apply to both Windows and Apple OS X machines unless stated otherwise.

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If you can't find your hardware on this page, try the Hardware archive.

Wireless Routers

Thomson 585 Wireless Gateway
Thomson 585v7 Plusnet Version

Current hardware since:
September 2008

The Thomson 585v7 is a 4-port Wireless router which we've supplied since September 2008

Wired Routers

Thomson SpeedTouch ST-516 1-Port Router
SpeedTouch 516v6 1-Port Router

Current hardware since:
17th Nov 2008

The SpeedTouch ST-516 is a 1-port wired router. We've supplied this since 17th November 2008.

Thomson SpeedTouch ST-510 1-Port Router
SpeedTouch 510v6 1-Port Router

Supplied between:
Sept - 16th Nov 2008

The SpeedTouch ST-510 is a 1-port wired router. It was supplied between September 2008 and 16th November 2008.

Other Hardware

Archive Hardware archives
Older Hardware If you can't find your kit on this page, try the Hardware archive.

Important - Check your microfilters. Many connection problems are caused by these being put in the wrong place. See our Guide to fitting microfilters

Broadband Connection Settings - Most hardware comes preset with the correct settings. If you have problems setting up your hardware check your Broadband connection settings.