Broadband Connection Settings

Connection

Our website now provides help and support to customers of Plusnet, Force9 and Free-Online. Please select your provider using the drop-down menu and you will be provided with the technical support details that are appropriate to you.

Connection Settings
Broadband Username	username@plusdsl.net
Password	Your usual PlusNet password
Data Circuit Information	VPI = 0 (Virtual Path Identifier) VCI = 38 (Virtual Channel Identifier)
Data Link Encapsulation	PPPoA
PPP Properties	VC Multiplexed

You may not need all of these details, particularly if you have a USB modem as many of these detect these settings automatically.

Not all hardware manufacturers use the terms above so you may see PPP, PPPoATM or RFC2364 instead of PPPoA. You may also see VC Multiplexed referred to as VC-based or VCMUX.

If your Plusnet broadband was activated before August 2002, you may need to connect using the username 'username@plus.net' rather than 'username@plusdsl.net'. Former Affinity Broadband customers may use 'username-pn@aihpipe.co.uk'.

Please note: these are the only specific settings required to configure your hardware. You should leave all other settings at their default setting, unless you wish to set up your router in a non-standard way, for which we cannot offer any support.

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