Setup Guides
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Customer Calls Stats
View our unique, up to the minute Customer Support Calls statistics.
Connection Settings
Get ALL the settings you need to make the most of your service.
Getting Connected
Guide To Fitting Microfilters
To get your broadband working, you'll need to connect microfilters to your telephone line. Find out why and how best to do so here.
Router Setup Guides
If you got your broadband hardware from us, you'll find the setup guide for it here.
Broadband Connection Settings
If you got your broadband hardware elsewhere, you'll need the information here to get connected.
Having Problems?
Broadband Troubleshooting
If you're having trouble getting connected, this guide will help you troubleshoot and fix the problem.
Once you're connected
Broadband Speed Information
Learn about broadband speeds and find out how fast you can expect your line to go.
Email Setup Guides
All the help you'll need to get your Plusnet email account set up.
Phone Services
If you're signed up to one of our telephone services, you'll find everything you need to know about them here.
