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This page refers to a broadband product that's no longer for sale. If you're a Plusnet Unlimited customer you can continue to benefit from its features, or upgrade to one of our current products for free.
- What is Plusnet Unlimited?
- How much does Plusnet Unlimited cost?
- What's the Usage Allowance?
- What extra features were included?
- What's the referral value for Plusnet Unlimited?
- What are the download speeds?
- How is traffic prioritised?
1. What is Plusnet Unlimited?
It's our broadband product which is ideal for large families, regular homeworkers and those who regularly download large files or movies. It was sold between 17th February 2009 and 21st October 2009.
[Top]2. How much does Plusnet Unlimited cost?
The price has increased twice since Plusnet Unlimited was launched. See the table below for more details.
| Product | Exchange Category | Cost for first 3 months | Cost after 3 months |
|---|---|---|---|
Current price |
Market 1 and 2 | £11.99 | £25.42 |
| Market 3 | £11.99 | £21.34 | |
Price between |
Market 1 and 2 | £11.99 | £20.42 |
| Market 3 | £11.99 | £16.34 | |
Price at product launch |
Market 1 and 2 | £11.99 | £19.99 |
| Market 3 | £11.99 | £15.99 |
3. What's the Usage Allowance?
There's no monthly limit to the amount of data you can use, although management is applied to some traffic at certain times of the day.
Management allows us to add capacity to the network when it's needed, and identify and prioritise the traffic on our network, resulting in a high quality service for everyone.
We already make sure that emailing, browsing, VoIP and other important activities run as fast as they can throughout the day - even if our network is really busy. This can mean that other bandwidth hungry activities like big file downloads, peer to peer and usenet run at a slower rate during the day. Read our Unlimited Broadband Community Site blog for more information on how this works.
4. What extra features were included?
- Unlimited Email Addresses
- Broadband Phone PAYG
- £1 .co.uk domain available
5. What's the referral value for Plusnet Unlimited?
You can see the referral value for this product by looking at our My Referrals Archive page.
[Top]6. What are the download speeds?
These are the speeds we aim for on Plusnet Unlimited.
| 12am-12pm | 12pm-2pm | 2pm-4pm | 4pm-6pm | 6pm-8pm | 8pm-10pm | 10pm-11pm | 11pm-12pm | |
|---|---|---|---|---|---|---|---|---|
| Browsing | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed |
| Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | |
| VoIP | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed |
| Peer to peer/Usenet | Line Speed | 512kb/s | 256kb/s | 164kb/s | 128kb/s | 128kb/s | 256kb/s | 512kb/s |
| Plusnet FTP | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed |
| External FTP | Line Speed | Line Speed | Line Speed | Line Speed | 256kb/s | 164kb/s | 256kb/s | 512kb/s |
| VPN | 2Mb/s | 2Mb/s | 2Mb/s | 2Mb/s | 2Mb/s | 2Mb/s | 2Mb/s | 2Mb/s |
| Gaming | 2Mb/s | 2Mb/s | 2Mb/s | 2Mb/s | 2Mb/s | 2Mb/s | 2Mb/s | 2Mb/s |
| YouTube | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | 2.5Mb/s | Line Speed | Line Speed |
| Download sites | Line Speed | 1Mb/s | 1Mb/s | 512kb/s | 256kb/s | 256kb/s | 256kb/s | 512kb/s |
| Download servers | Line Speed | 2Mb/s | 2Mb/s | 2Mb/s | 2Mb/s | 2Mb/s | 2Mb/s | 2Mb/s |
| Streaming | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed | Line Speed |
| Other | Line Speed | Line Speed | Line Speed | Line Speed | 228kb/s | 228kb/s | Line Speed | Line Speed |
Key
- Browsing - Viewing webpages with a web browser
- Email - Sending and receiving email with an email program such as Outlook or Mac Mail
- VoIP - Making phone calls over your broadband connection
- Peer to peer/Usenet - Downloading with from file sharing applications or binary newsgroups (does not include text only services)
- Plusnet FTP - Using FTP to move files to or from servers operated by us
- External FTP - Using FTP to move files to or from servers not operated by us
- VPN - A secure way to connect to a network at another location, often used by home workers to access work systems. Includes VNC and Windows Remote Desktop. Network protocols such as SSH and Telnet also fall under the VPN category
- Gaming - Online gaming
- YouTube - Online video
- Download sites & servers - Large file transfers to or from the following sites and sources
- Streaming - Playing continuous multimedia TV, movie or music files
- Other - Activities that do not fit into the above categories
- Activities not listed are not restricted but are subject to Traffic Prioritisation
- The speeds shown here don't represent your overall line speed
- Demos, games and system updates from services such as PlayStation Network and Xbox LIVE fall under the Download Servers category rather than Gaming
- Applications not using their standard ports may be classed incorrectly
-
Line Speed depends on the type of broadband you have
- Fixed speed: up to 2Mb/s
- Max DSL/Max Premium: up to 6Mb/s
- ADSL2+: up to 16Mb/s
- Fibre: up to 38Mb/s
Download sites and servers
Connections to the sites and servers listed below may see reduced speeds when our network is busy. The list not exhaustive, and access to other websites that have content hosted by one of the large Content Distribution Networks may also be slowed when the network is busy.
Websites
- Adult bouncer
- Bangbros Online
- Kingdom.com
- Rapidshare
- ImageShack
- Megaupload
- TerraSpace
- badonga.com
- guba.com
- metainterfaces.com
- narrowstep.com
- sendspace.com
- wildrose.net
Servers
- German Mirror site
- Ireland Mirror site
- Kent Mirror site
Content Distribution Networks (CDN)
- Akamai
- Limelight Networks
- Level 3
Many downloads from Apple, Microsoft, PlayStation Network, Xbox LIVE and multimedia content from sites such as the BBC, eBay and Facebook are hosted on one of the above Content Distribution Networks. Depending on your account type, downloads from these sources may be slowed during busy times.
Downloads using download accelerators are also managed.
7. How is traffic prioritised?
| Activity | Traffic Priority |
|---|---|
| Browsing & Email | Gold |
| VoIP | Titanium |
| Gaming | Titanium |
| Streaming | Gold |
| VPN | Gold |
| Plusnet FTP | Gold |
| External FTP | Gold Plated* |
| Download sites | Gold Plated* |
| Download servers | Gold Plated* |
| P2P & Binary USENET | Bronze |
| Other | Silver |
*Gold Plated traffic (and some Gold Traffic) may be rate limited to prevent impact on interactive/Gold traffic at busy times. See Download Sites & servers to find out more about this.
To find out about how and why we manage traffic, see our Traffic Management Guide.
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