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Broadband Product Comparison

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Keywords: broadband | pay | as | you | go | payg | basic | product | info | archive Summary: Information about our previously available Broadband products

This page provides information about our previous range of broadband products.

Customers who signed up to these products can continue to benefit from their features, or upgrade to one of our current products for free.

Broadband PAYG title Broadband Plus title Broadband Premier title
  "PAYG gives me quality, flexible broadband and I only pay for what I use"   "This is the ideal introduction
to broadband. It’s perfect for browsing and email, not forgetting fantastic value."
  "My family and I need a great-all round broadband service suitable for all types of usage. Free calls at anytime is a real bonus too!"

 
Product Information
Monthly Cost from £9.99 from £14.99 from £14.99 from £21.99
Contract Period
1 month 1 month 1 month 1 month
Connection Speed
Get a super-fast connection

Up to 8Mb downloads* Up to 448k Upstream**

Up to 8Mb downloads* Up to 448k Upstream**

Up to 8Mb downloads* Up to 448k Upstream**

Up to 8Mb downloads* Up to 448k Upstream**
Fixed monthly cost
One regular monthly payment
- -
Flexible monthly payments
Pay for what you use
- -
Broadand Phone Calls
Save on your BT phone bill
- 120 minutes Evenings & Weekends calls*** Pay As You Go access 240 minutes Anytime calls***
Communication
Email Addresses
Have as many addresses as you like
Personalised email addresses Unlimited Unlimited Unlimited
Mailboxes
Separate email for your whole family
none Unlimited Unlimited Unlimited
Webmail
Your email wherever you are
none
Email
Send and receive email with IMAP, POP3 and SMTP
none

Mailserver Hosting
Advanced SMTP mail delivery using your own mailserver

- -
Usenet
Access text newsgroups
-
Fax-2-Email
Receive faxes by email
- -
MyCircular
Group mailing tool
-
Discussion Forums
Join our online community
Web
Webspace
Build huge websites
none 250 MB 100 MB 250 MB
Website Wizard
Website creator that anyone can use
-
Web Traffic
Website download limits
- 250 MB 100 MB 250 MB
FrontPage ****
Support for MS FrontPage extensions
- - - -
CGI & Shell Access
For scripts and programming support
- -
MySQL
Run your own powerful databases
- -
Web Visitor Statistics
Info about your website visitors
- Advanced - Advanced
Search Engine Submission
Helps attract visitors to your site
-
Domain Names
Domain Hosting
Use unique web and email addresses
- 3 Domains 1 Domain 5 Domains
Included .co.uk Domain
Gives you a domain with your account
- Add-on 1 Domain
(Only £1/month)
Add-on 1 Domain
(Only £1/month)
Add-on 1 Domain
(Only £1/month)
Domain Control
Gives you control over your domain
-
Connection
Static IP
Use a fixed IP address
- -
Dynamic IP
Different each time you connect
- -
Backup 0845 access
Access from anywhere at lo-call rates
BBC Broadband
Access to the BBC Interactive service
Security
Anti-Virus Protection
Secure your email from virus infection
-
Spam Filter
Lets you block junk email
-
Safe Surf option
Stay safe by blocking P2P access
-
Broadband Firewall
Secure your system from intrusion
-
Support
Help Assistant
Get fast and accountable online help
Standard Support (lo-call rate calls)
24/7 help for connection problems
-
Premium Support (50p per minute calls)
24/7 help for non-connection problems



* With all residential broadband products you get the maximum speed that your telephone line can support, up to 8Mb.

** Upload speeds may vary depending on wholesale supplier.

*** Included minutes can only be used to call 01 & 02 UK landline numbers.

**** Frontpage Support was withdrawn from all accounts on 16th October 2009

‡ Included in the optional Email and Webspace bundle.

† All Broadband PAYG Basic calls (connection and non-connection problems) are charged at Premium rate ( 50p per min). Telephone support for Broadband PAYG Basic is via a premium rate phone number. This premium rate number is temporarily unavailable so customers can use the lo-call rate 0845 number until the premium rate number is re-instated.

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We sell broadband and phone to homes and businesses in the UK. We won "Best Value Home Broadband" in the Top 10 Broadband Awards 2009.

† The uSwitch Customer Satisfaction Survey 2009 reported that 79% of Plusnet users would recommend us to a friend.

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