If you can't get broadband or you need a dial-up account, give our sales team a call on 0845 140 0200.

Product Information

Unmetered Accounts FAQ
Read this guide to find how you can make your username and password more secure.

Anytime account - Night Time Access FAQ
Where and how to change your password settings.

IP addresses with dial-up products
Where and how to change your password settings.

Getting Connected

Dial-up Connection Guide
Information on making manual and automated connections with your dial-up account.

General Dial-up Troubleshooting FAQ
Read this guide to find how you can make your username and password more secure.

Windows XP Connection Troubleshooting
Hints and help for resolving problems with your connecting using Windows XP.

Windows Vista Dial-up Guide
A guide for setting up a dialup connection via any edition of Windows Vista.

56k Modem Problems
Where and how to change your password settings.