skip to site map

Help & Support home
Support Pages
Get useful setup guides and technical help for your issues.
- Articles
  - Broadband
  - Email
  - Phone
  - Software
  - View more
- Top 5 questions
Help Assistant
Got a question?

If the answer is on our website the Help Assistant will show you where to find it, or you can raise a ticket to our support team.

Come back here to check our answer when we've responded, we'll send email and texts to let you know.
- Use the Help Assistant
- View all my questions
Service Status

Having problems?

When there's a service-affecting problem we'll keep you updated here. We'll also post here when we're planning system maintenance.
Customer Support Stats
Sales Enquiries

Software

Apple Mac Support Guides

Apple Mac Articles

Broadband Setup
How to setup your Plusnet broadband on an Apple Mac.

Hardware Setup
Setting up your broadband hardware on an Apple Mac.

Email Setup
Get your Apple Mac email application up and running.

Broadband Phone
Get your Internet telephone service working.

File upload (FTP)
Upload files to your webspace with your Apple Mac FTP application.

Faults Broadband Faults
Tips on how to overcome problems with your broadband on your Apple Mac.

Related Links

Community Forums

General Apple Mac support

Products

Site Links

Business Solutions

Member Centre

Community

Help & Support

Company

We sell broadband and phone to homes and businesses in the UK. We won "Best Value Home Broadband" in the Top 10 Broadband Awards 2009.

† The uSwitch Customer Satisfaction Survey 2009 reported that 79% of Plusnet users would recommend us to a friend.

© Plusnet plc All Rights Reserved. E&OE