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Video Help

Service
Keywords: broadband | email | service | web | video | help Summary: Get quick, easy-to-follow help by using these video guides.

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Movie file types

Flash Icon - Flash (download Flash Player)

Windows Media icon Windows Media - Right Click and save to view these files

Customer Service

Flash Icon - Using the PlusNet Website

Flash Icon - Using the Member Centre

Flash Icon - Using the Community Site

Billing and Accounts

Flash Icon - If You Miss A Payment

Flash Icon - Tracking Your Order

Broadband

Windows Media icon - How to Set up Your Broadband Router (Right Click to save and view this file)

Windows Media icon - How to Set up Your Broadband Router - Troubleshooting (Right Click to save and view this file)

Flash Icon - How To View Your Broadband Usage

Flash Icon - Changing RWIN and MTU Settings

Flash Icon - Using Wireshark for Data Capture

Flash Icon - Using Wireshark for Data Capture (Apple Mac)

Flash Icon - Running A Ping Or Tracert to Diagnose Problems

Email

Windows Media icon - Setting up Email with Outlook Express (Right Click to save and view this file)

Flash Icon - Outlook Email Setup Guide

Flash Icon - Outlook Express Email Guide

Flash Icon - Introduction to Manage My Mail

Flash Icon - Setting Up Your Webmail 'Spam' Folder

Flash Icon - Setting Up Mac Mail (Apple Mac)

Flash Icon - Set up Usenet in Outlook Express

Flash Icon - Thunderbird Email Setup Guide

Hardware Setup

Flash Icon - Setup The Voyager 105 USB Modem

Flash Icon - Installing Mac Airport (Apple Mac)

Flash Icon - D-Link 2640B - Setup Guide

Windows Media icon - D-Link 320B - Setup Guide (Right Click to save and view this file)

Security

Windows Media icon - Using Manage My Mail to stop spam (Right Click to save and view this file)

Flash Icon - How to Stop Spam

Flash Icon - Setting Up Your Webmail 'Spam' Folder

Tools

Flash Icon - My Referrals Guide

Flash Icon - Using Your Webspace

This page last updated 13th April 2010

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We sell broadband and phone to homes and businesses in the UK. We won "Best Value Home Broadband" in the Top 10 Broadband Awards 2009.

† The uSwitch Customer Satisfaction Survey 2009 reported that 79% of Plusnet users would recommend us to a friend.

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